Privacy Policy

Last updated: November 2026

Proper Guitar Lessons respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information I collect, how I use it, how it is stored and the rights you have over your personal data when you use the Proper Guitar Lessons website, purchase a course or service, join the mailing list or otherwise contact me.

For the purposes of UK data protection law, Proper Guitar Lessons is the data controller responsible for your personal information.

Information I may collect

Depending on how you use the website and services, I may collect information including:

- Your name
- Email address
- Billing or postal address
- Account and login information
- Details of courses or services you have purchased
- Messages, enquiries or information you send to me
- Information about how you use the website
- Technical information such as your IP address, browser type and device
- Marketing preferences

Payment information may be collected and processed by third-party payment providers. Proper Guitar Lessons does not normally store your full credit or debit card details.

When I collect information

I may collect your information when you:

- Create an account
- Purchase a course, lesson or other service
- Join the Proper Guitar Lessons mailing list
- Complete a form
- Contact me
- Participate in a course, quiz or assessment
- Upload material as part of a service or assessment
- Use or browse the Proper Guitar Lessons website

How I use your information

I may use your personal information to:

- Provide courses, content and services you have purchased
- Create and manage your account
- Process payments and transactions
- Respond to questions or enquiries
- Provide customer support
- Send important information relating to your purchase or account
- Send marketing emails where you have agreed to receive them, or where otherwise permitted by law
- Improve the website, courses and services
- Understand how people use the website
- Prevent fraud, misuse or security problems
- Meet legal, accounting or regulatory obligations

Lawful basis for processing

Under UK data protection law, I must have a lawful reason for using your personal information.

Depending on the circumstances, I may process your data because:

- It is necessary to fulfil a contract with you – for example, when you purchase a course.
- You have given consent – for example, when you subscribe to marketing emails or agree to certain cookies.
- I have a legitimate interest in operating and improving Proper Guitar Lessons, provided that this does not override your rights and interests.
- I have a legal obligation to retain or process certain information.

Email marketing

If you subscribe to the Proper Guitar Lessons mailing list, I may send you emails containing guitar lessons, advice, news, course information and offers.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of a marketing email.

Unsubscribing from marketing emails will not prevent me from sending essential emails relating to purchases, accounts or services you are using.

Cookies

The Proper Guitar Lessons website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites function and can provide information about how visitors use the site.

Some cookies are necessary for the website to operate. Other cookies, such as analytics or marketing cookies, may only be used with your consent.

Where required, you will be given the opportunity to accept or reject non-essential cookies.

You can also control cookies through your browser settings, although disabling some cookies may affect how parts of the website work.

Google Analytics

Proper Guitar Lessons may use Google Analytics to help understand how visitors use the website.

Google Analytics may collect information such as your IP address, device type, browser, pages visited and how you interact with the website.

Google may use cookies or similar technologies to collect this information. Where required by law, these non-essential analytics cookies will only be used with your consent.

Information collected through Google Analytics may be processed by Google in accordance with its own privacy policies.

Analytics and third-party services

Proper Guitar Lessons may use third-party services to operate the website, process payments, deliver courses, send emails, analyse website traffic or provide other services.

These may include:

- Kajabi
- Payment providers
- Email and marketing platforms
- Google Analytics
- Social media platforms

These organisations may process personal information on behalf of Proper Guitar Lessons or as independent data controllers.

Some service providers may process information outside the United Kingdom. Where this happens, appropriate safeguards will be used where required by data protection law.

Social media and external links

The Proper Guitar Lessons website may contain links to third-party websites and social media platforms including YouTube, TikTok, Facebook and Instagram.

These websites operate under their own privacy policies. Proper Guitar Lessons is not responsible for the privacy practices or content of external websites.

Sharing your information

I do not sell your personal information.

I may share information with trusted third parties where this is necessary to operate Proper Guitar Lessons, provide a service you have requested, process payments, communicate with you or comply with the law.

These may include website and course-platform providers, payment processors, email providers, analytics providers and professional advisers.

How long I keep your information

I will only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting or reporting requirements.

Different types of information may therefore be retained for different periods.

Keeping your information secure

Reasonable technical and organisational measures are used to protect your information against unauthorised access, alteration, disclosure or loss.

The Proper Guitar Lessons website and the third-party platforms used to provide services employ security measures designed to protect personal information and payment transactions.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your rights

Under UK data protection law, you may have the right to:

- Ask for a copy of the personal information held about you
- Ask for inaccurate information to be corrected
- Ask for your information to be deleted in certain circumstances
- Ask for the use of your information to be restricted
- Object to certain uses of your information
- Withdraw consent where processing relies on consent
- Ask for certain information to be transferred to you or another organisation

If you wish to exercise any of these rights, please contact me using the details below.

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).

Children

Proper Guitar Lessons is not intended to collect personal information from children without appropriate involvement or consent from a parent or guardian where required.

If I become aware that personal information relating to a child has been collected inappropriately, I will take reasonable steps to remove it.

Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to the website, services, technology or legal requirements.

The most recent version will always be published on this page, together with the date it was last updated.

Contact

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

Proper Guitar Lessons
Toby Newcombe
Email: [email protected]
United Kingdom